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MCC 022: Michael Porro – Adapting to a Fast-Changing Marketplace
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Episode Description
In this episode, Host Scott Joseph talks with Michael Porro, the managing partner of Louisville Honda World, about “Adapting to a Fast-Changing Marketplace.” Michael is not only an automotive expert but an adaptation expert as well.
There are a lot of businesses out there that are struggling to keep up and stay ahead of competitors. Michael has done an outstanding job at this by keeping his business customer focused, even at a very high-volume store like Honda World. He gives a ton of “golden-nuggets” and gets very specific about not just talking the talk but actually walking the walk when it comes to being customer centric.
Give this episode a listen if you want to understand how to take advantage of new digital retailing opportunities and offset the pressures of being marginalized and commoditized. Can’t get enough? Check out some of our previous podcasts too!
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Michael Porro
Michael Porro is the Managing Partner at the largest Honda Dealership in Kentucky, Louisville Honda World. His focus is to fulfill customers’ transportation needs with products and services that are leaders in quality, price, and performance. He is an expert at adaptation, customer satisfaction and work culture.